Privacy Policy

Taya778 ("we," "us," "our," or "the Platform") operates the online casino and sports betting platform accessible at taya778.app and through the Taya778 mobile application. We are committed to protecting the privacy and personal data of every individual who interacts with our platform.

This Privacy Policy describes how Taya778 collects, uses, stores, shares, and protects personal data in connection with the operation of our platform and the provision of our services to Filipino players and other users. It also describes the rights available to you in relation to your personal data and how you can exercise those rights.

This Privacy Policy should be read alongside our Terms & Conditions, which govern your use of the Taya778 platform. Terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

Taya778 collects personal data that is necessary for the operation of our platform, the provision of our services, and compliance with applicable legal and regulatory obligations. The categories of personal data we collect include:

Taya778 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you voluntarily provide such information in the context of a responsible gaming assessment.

Taya778 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical data collected automatically when you access the Taya778 platform, including through cookies, web beacons, and server logs. See Section 10 for more information on our use of cookies.
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment data from GCash, PayMaya, and banking partners where necessary to process transactions.
• Publicly available sources: In limited circumstances, Taya778 may verify information against publicly available records for fraud prevention or compliance purposes.

Taya778 processes your personal data for the following purposes:

• Account management: To create, maintain, and administer your Taya778 player account, including processing registrations, verifying identity, and managing account settings.
• Service delivery: To provide access to casino games, sports betting markets, and all other features of the Taya778 platform.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Legal and regulatory compliance: To comply with applicable anti-money laundering (AML) laws, know-your-customer (KYC) requirements, and other legal obligations applicable to online gaming operators.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Responsible gaming: To monitor gaming activity for signs of problem gambling, administer responsible gaming tools, and process self-exclusion requests.
• Customer support: To respond to your inquiries, resolve disputes, and provide assistance with account or platform issues.
• Platform improvement: To analyze usage patterns, improve platform performance, and develop new features based on aggregated, anonymized data.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time.

Taya778 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML, KYC, and gaming regulatory requirements.
• Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and platform improvement, where these interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Taya778 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• KYC and identity verification providers: Third-party services that assist with verifying your identity and age as part of the account registration and verification process.
• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other payment service providers involved in processing your deposits and withdrawals.
• Game providers: Software providers whose games are hosted on the Taya778 platform may receive limited technical data necessary to deliver their games to your device.
• Fraud and AML compliance partners: Third-party services that assist Taya778 in detecting and preventing fraud, money laundering, and other financial crimes.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory directive, Taya778 may disclose personal data to relevant authorities.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who process data on Taya778's behalf under strict data processing agreements.

All third parties with whom Taya778 shares personal data are required to process that data in accordance with applicable data protection laws and Taya778's data processing requirements.

Taya778 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory requirements.
• Financial transaction data: Retained for a minimum of five (5) years following the date of the transaction, as required by applicable financial regulations.
• Gaming activity data: Retained for the duration of your account and for a minimum of three (3) years following account closure.
• Customer support records: Retained for a minimum of two (2) years following the resolution of the relevant inquiry or dispute.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.
• Technical and log data: Retained for up to twelve (12) months from the date of collection, unless required for longer periods for security or legal purposes.

When personal data is no longer required, Taya778 will securely delete or anonymize it in accordance with our data disposal procedures.

Taya778 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the Taya778 platform is encrypted using industry-standard SSL/TLS protocols.
• Password hashing: Account passwords are stored using strong one-way cryptographic hashing algorithms. Taya778 staff cannot view your password in plain text.
• Access controls: Access to personal data is restricted to authorized Taya778 personnel and service providers who require it to perform their functions, on a strict need-to-know basis.
• Regular security assessments: Taya778 conducts periodic security reviews and vulnerability assessments of its platform and infrastructure.
• Incident response: Taya778 maintains a data breach response procedure. In the event of a data breach that poses a risk to your rights and interests, we will notify affected users and relevant authorities as required by applicable law.

While Taya778 takes data security seriously, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

Subject to applicable law, you have the following rights in relation to your personal data held by Taya778:

• Right of access: You have the right to request a copy of the personal data Taya778 holds about you, along with information about how it is processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: In certain circumstances, you have the right to request deletion of your personal data. Note that this right may be limited where Taya778 is required to retain data for legal or regulatory compliance purposes.
• Right to restriction: You have the right to request that Taya778 restrict the processing of your personal data in certain circumstances, such as while a dispute about its accuracy is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing of your personal data carried out on the basis of Taya778's legitimate interests, including for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact Taya778 customer support at [email protected]. We will respond to all valid requests within thirty (30) days. We may need to verify your identity before processing your request.

Taya778 uses cookies and similar tracking technologies to operate and improve the platform, personalize your experience, and analyze usage patterns. A cookie is a small text file placed on your device when you visit the Taya778 website or use the Taya778 app.

The types of cookies Taya778 uses include:

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, preferred payment method, and responsible gaming tool configurations.
• Analytics cookies: Collect anonymized data about how users interact with the platform, helping us identify areas for improvement. This data is aggregated and does not identify individual users.
• Marketing cookies: Used to deliver relevant promotional content within the Taya778 platform. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Taya778 platform. Strictly necessary cookies cannot be disabled as they are required for the platform to operate.

The Taya778 platform is strictly intended for individuals aged 21 years and above. Taya778 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account or use any real-money gaming feature on the Taya778 platform.

If Taya778 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Taya778 platform, please notify us immediately at [email protected].

Taya778 employs age verification procedures as part of the KYC process to prevent underage access to the platform. All users are required to provide valid proof of age before real-money gaming activity is permitted.

Taya778 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered users via email or an in-platform notification.

Your continued use of the Taya778 platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this page periodically to stay informed about how Taya778 protects your personal data.

If you have concerns about any changes to this Privacy Policy, please contact our support team before continuing to use the platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Taya778 handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week.

Email: [email protected]

For information about your account, responsible gaming tools, or platform rules, you may also visit our FAQ, Responsible Gaming, or Terms & Conditions pages.